At Clubhouse Casino, we believe that gambling should always be a fun, safe, and entertaining activity. Our commitment to responsible gambling is central to everything we do. We understand that for a small number of players, gambling can become a problem, and that is why Clubhouse Casino responsible gambling tools, resources, and support are available to every player, 24 hours a day, seven days a week. Whether you need to set deposit limits, request a cooling-off period, or seek professional gambling help, this page covers everything you need to play responsibly at Clubhouse Casino.
Our Commitment to Safe Gambling
Clubhouse Casino is operated under a Curaçao licence and takes its obligations around safe gambling and player protection extremely seriously. We invest in safer gambling tools that give you full control over your gaming activity, and we actively promote a culture where players can gamble responsibly without fear of harm. Our team monitors accounts for signs of problem gambling and will reach out proactively when unusual patterns are detected.
We firmly believe that entertainment and safety go hand in hand. Our platform is designed so that you can enjoy over 4,000 games from top providers including Pragmatic Play, Evolution Gaming, Play'n GO, and NetEnt — all while having access to industry-leading gambling control features at the click of a button.
Understanding Problem Gambling
Problem gambling can affect anyone, regardless of age, income, or background. It occurs when gambling begins to interfere negatively with a person's finances, relationships, mental health, or work. Recognising the warning signs early is the first step toward getting help.
Financial Warning Signs
- Spending more money on gambling than you can afford
- Borrowing money or selling possessions to fund gambling
- Chasing losses in an attempt to recover money
- Neglecting bills, rent, or essential expenses because of gambling spending
- Hiding gambling expenses from family members or partners
Emotional Warning Signs
- Feeling anxious, irritable, or depressed when not gambling
- Gambling as a way to escape stress, anxiety, or emotional pain
- Feeling guilty or ashamed after gambling sessions
- Preoccupation with gambling even when engaged in other activities
- Inability to stop gambling despite multiple attempts
Social Warning Signs
- Withdrawing from friends and family to spend more time gambling
- Lying to loved ones about gambling habits
- Neglecting work, study, or family responsibilities due to gambling
- Relationship breakdowns caused by gambling behaviour
- Losing interest in hobbies and activities previously enjoyed
If you recognise any of these signs in yourself or someone you care about, please reach out for support. Gambling help is available, and you are never alone. Clubhouse Casino encourages all players to seek assistance early — it is always easier to address gambling addiction before it escalates.
Self-Assessment Questionnaire
Ask yourself the following questions honestly. If you answer "yes" to two or more, we strongly recommend using our safer gambling tools or contacting a support organisation:
- Have you ever gambled with money you needed for essential living costs?
- Have you lied to friends or family about how much time or money you spend gambling?
- Have you felt the need to gamble with larger amounts of money to get the same excitement?
- Have you tried to win back money you lost by gambling more?
- Have you ever borrowed money or sold something to get money for gambling?
- Have you missed work, school, or family events because of gambling?
- Have you gambled to escape from problems or to relieve feelings of helplessness, guilt, or depression?
- Have you felt restless or irritable when you tried to stop gambling?
- Have you ever considered or attempted self-harm as a result of gambling-related stress?
- Has gambling ever caused you significant financial, emotional, or social harm?
This questionnaire is for personal reflection and not a clinical diagnosis. For professional assessment and support, please contact one of the organisations listed at the bottom of this page.
Clubhouse Casino Responsible Gambling Tools
Clubhouse Casino responsible gambling features are built directly into your account. You can access and activate all gambling control tools from your account dashboard at any time. These tools are designed to help you stay in control and play responsibly without impacting your enjoyment of the platform.
Deposit Limits
Deposit limits allow you to cap the total amount of money you can deposit into your account over a set time period. You can set:
- Daily deposit limits — controls your total deposits within a 24-hour period
- Weekly deposit limits — caps your deposits across a seven-day rolling window
- Monthly deposit limits — sets a ceiling on deposits within a calendar month
Increases to deposit limits are subject to a 24-hour cooling-off period before they take effect. Reductions apply immediately. This ensures that impulsive decisions do not lead to overspending.
Bet Limits
Bet limits let you set a maximum stake per wager, preventing large individual bets that can deplete your balance quickly. Whether you prefer slots, table games, or live dealer experiences, bet limits provide a safety net that keeps your spending predictable and manageable.
Loss Limits
Loss limits define the maximum net loss you can incur over a daily, weekly, or monthly period. Once you reach your loss limits, Clubhouse Casino will automatically prevent further play until the period resets. This is one of the most powerful player protection tools available, as it stops you from chasing losses — one of the most common triggers for gambling addiction.
Session Limits
Session limits restrict how long you can play in a single sitting. You can set a maximum session length in minutes or hours. When your session limits are reached, you will be automatically logged out. This tool is ideal for players who tend to lose track of time while gambling and want to maintain a healthy balance between gaming and daily life.
Cooling-Off Period
A cooling-off period is a temporary break from gambling activity. Clubhouse Casino offers the following cooling-off period options:
- 24 hours
- 48 hours
- 7 days
- 30 days
During a cooling-off period, you cannot log in to your account or place any bets. The period cannot be shortened once activated, though you may request an extension at any time. This provides a meaningful pause that allows you to step back and reassess your gambling habits.
Self-Exclusion
Self-exclusion is a more permanent measure for players who feel they need a longer break from gambling. Clubhouse Casino self-exclusion options include:
- 6 months
- 1 year
- 5 years
- Permanent (indefinite)
During a self-exclusion period, your account will be closed, all promotional communications will be suspended, and you will not be permitted to open a new account. We take self-exclusion very seriously. If you believe you are at risk of problem gambling, please do not hesitate to use this feature. Gambling help is also available alongside self-exclusion through external support organisations.
Activity Monitoring at Clubhouse Casino
Clubhouse Casino uses advanced account monitoring technology to track player behaviour in real time. Our gambling control systems are designed to identify patterns that may indicate problem gambling, such as:
- Rapid increases in deposit amounts
- Frequent large bets following a losing streak
- Extended gambling sessions without breaks
- Multiple failed withdrawal reversals (cancelling withdrawals to continue playing)
- Dramatically increased play frequency over a short period
When our system flags an account, our player protection team may contact the player directly to check in and offer support. In some cases, we may temporarily restrict account activity until the situation has been assessed. This proactive monitoring is part of our broader commitment to Clubhouse Casino responsible gambling standards.
The 8 Golden Rules of Safe Gambling
We encourage all players to follow these eight principles to ensure their gambling remains a safe and enjoyable activity:
- Set a budget before you play — decide in advance how much money you can afford to spend and stick to it no matter what.
- Treat gambling as entertainment, not income — never rely on gambling to pay bills or generate income.
- Only gamble with money you can afford to lose — if losing the funds would cause financial stress, do not gamble with them.
- Take regular breaks — step away from the screen regularly to maintain perspective and avoid impulsive decisions.
- Never chase your losses — chasing losses is one of the most dangerous gambling behaviours and can escalate quickly.
- Do not gamble when emotional or impaired — avoid gambling when you are stressed, depressed, or under the influence of alcohol or drugs.
- Use our safer gambling tools — make use of deposit limits, loss limits, session limits, and cooling-off periods to stay in control.
- Ask for help when you need it — reaching out is a sign of strength. Gambling help services are confidential and judgment-free.
Protection of Minors
Clubhouse Casino has a zero-tolerance policy toward underage gambling. Our platform is strictly for adults aged 18 and over. We implement rigorous age verification (KYC) procedures that must be completed before any withdrawal is processed. All players are required to confirm their age at registration, and we reserve the right to request supporting documentation at any time.
We recognise that parents and guardians play a vital role in preventing minors from accessing gambling websites. We strongly recommend the following measures:
Tips for Parents and Guardians
- Keep devices and account passwords private and out of reach of children
- Discuss age restrictions and the risks of gambling openly with young people
- Monitor internet usage and install parental control software
- Never allow children to participate in gambling activities, even as a game or joke
- Be aware of which websites and apps are installed on family devices
Recommended Parental Control Software
| Software | Key Features | Platforms |
|---|---|---|
| Net Nanny | Content filtering, screen time controls, activity reports | Windows, Mac, iOS, Android |
| Qustodio | Web filtering, app blocking, location tracking, usage summaries | Windows, Mac, iOS, Android, Kindle |
| Norton Family | Website supervision, search monitoring, time supervision | Windows, iOS, Android |
Gambling Blocking Software
For players who are struggling with gambling addiction or wish to block access to online gambling sites entirely, the following software options can provide an additional layer of protection alongside self-exclusion:
| Tool | Description | Cost |
|---|---|---|
| Gamban | Blocks access to thousands of gambling websites and apps across all devices | Paid subscription |
| BetBlocker | Free tool that blocks gambling websites for periods of 24 hours up to 5 years | Free |
| Betfilter | Blocks gambling sites and prevents easy removal of the software | Paid subscription |
We encourage players who feel their gambling is becoming unmanageable to consider using one or more of these tools in conjunction with Clubhouse Casino self-exclusion and professional gambling help services.
Support Organisations in Australia
If you or someone you know needs support with problem gambling or gambling addiction, the following Australian organisations offer free, confidential, and professional assistance:
| Organisation | Contact | Services |
|---|---|---|
| Gambling Help Online | 1800 858 858 (24/7) | Phone counselling, online chat, face-to-face referrals |
| Gamblers Anonymous Australia | gamblersinformationservice.com.au | Peer support meetings, 12-step recovery program |
| Lifeline | 13 11 14 (24/7) | Crisis support, suicide prevention, mental health services |
| GambleAware | gambleaware.nsw.gov.au | Information, self-help tools, referral services |
| Relationships Australia | 1300 364 277 | Counselling for individuals and families affected by gambling |
International Support Organisations
For players located outside Australia, or for those seeking additional resources, the following international organisations provide excellent gambling help and support:
- GamCare — gamcare.org.uk — UK-based support for anyone affected by problem gambling
- BeGambleAware — begambleaware.org — Provides information and support to gamble responsibly
- Gambling Therapy — gamblingtherapy.org — Free online support in multiple languages for gambling addiction
How to Activate Responsible Gambling Tools at Clubhouse Casino
Accessing Clubhouse Casino responsible gambling features is straightforward. Follow these steps:
- Log in to your Clubhouse Casino account
- Click on your account profile icon in the top right corner
- Select "Responsible Gambling" from the dropdown menu
- Choose the tool you wish to activate: deposit limits, bet limits, loss limits, session limits, cooling-off period, or self-exclusion
- Enter your preferred values and confirm
All tools take effect immediately upon confirmation (with the exception of limit increases, which require a 24-hour waiting period). You can also contact our support team via live chat 24/7 or email at [email protected] to request limit changes or activate a cooling-off period or self-exclusion on your behalf.
Frequently Asked Questions — Responsible Gambling
What responsible gambling tools does Clubhouse Casino offer?
Clubhouse Casino offers a comprehensive suite of safer gambling tools, including deposit limits, bet limits, loss limits, session limits, cooling-off periods (24 hours to 30 days), and self-exclusion (6 months to permanent). All tools are accessible directly from your account dashboard.
How do I set deposit limits at Clubhouse Casino?
Log in to your account, navigate to the Responsible Gambling section, and select "Deposit Limits." Enter your preferred daily, weekly, or monthly limit and confirm. Reductions apply immediately; increases take effect after a 24-hour cooling-off period.
What happens during a self-exclusion at Clubhouse Casino?
During a Clubhouse Casino self-exclusion, your account is closed, you will not receive any promotional communications, and you will be blocked from opening a new account. We strongly recommend pairing self-exclusion with third-party blocking software such as Gamban or BetBlocker for additional protection.
Can I shorten my cooling-off period?
No. Once a cooling-off period is activated at Clubhouse Casino, it cannot be shortened. You may request an extension at any time by contacting our support team. This deliberate restriction ensures the tool provides a genuine, meaningful break from gambling.
What should I do if I think I have a gambling problem?
If you believe you may be experiencing gambling addiction or problem gambling, we urge you to take the following steps immediately: activate self-exclusion on your Clubhouse Casino account, contact Gambling Help Online on 1800 858 858 (free, 24/7), and consider installing gambling blocking software. Remember, seeking help is a sign of strength, and professional gambling help is always available.
Is my responsible gambling information confidential?
Yes. All information related to your responsible gambling settings and interactions with our player protection team is treated as strictly confidential. Clubhouse Casino complies with all applicable data protection regulations. Your privacy is protected at all times.
How does Clubhouse Casino monitor for problem gambling?
Clubhouse Casino uses automated activity monitoring systems to detect patterns that may indicate problem gambling. Our player protection team reviews flagged accounts and may contact players directly to offer support or apply gambling control measures. This proactive approach is part of our commitment to safe gambling for all players.
At Clubhouse Casino, we are proud of the measures we have put in place to ensure that our platform remains a safe and enjoyable environment for all Australians. We ask every player to gamble responsibly, make use of our safer gambling tools, and reach out for gambling help whenever it is needed. Our goal is not just to offer great games — it is to be a casino you can trust, every single time you play. If you have any concerns about your gambling habits or those of someone close to you, please do not wait. Contact our support team today or reach out to one of the organisations listed above. Clubhouse Casino responsible gambling commitment means we are here for you, always.