Clubhouse Casino Terms and Conditions

Before you register, deposit, or claim a bonus at Clubhouse Casino, it is essential that you read and fully understand the Clubhouse Casino terms and conditions. These site rules form a legally binding user agreement between you and the operator, governing every aspect of your experience — from account creation to withdrawals. This page presents a clear, player-friendly breakdown of the Clubhouse Casino general rules so Australian players can gamble confidently and responsibly.

About Clubhouse Casino and Its Governing Policy

Clubhouse Casino is operated by a company registered and licensed in Curaçao under the Government of Curaçao gaming authority. The casino policy documented here applies to all users who access houseclubcasino.com, regardless of the device or country — provided the activity is permitted in their jurisdiction. By creating an account, you confirm that you have read, understood, and agree to abide by the full set of Clubhouse Casino rules outlined in this document.

The general terms may be updated from time to time. Clubhouse Casino will notify registered players of material changes via email or on-site notification. Continued use of the platform after changes are published constitutes acceptance of the revised terms of service.

Registration Terms and Eligibility

To open an account at Clubhouse Casino, you must satisfy all of the following registration terms:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must be a natural person and not a corporation or other legal entity.
• You must not reside in a restricted jurisdiction where online gambling is prohibited by local law.
• You are permitted to hold only one account per household, IP address, and payment method. Duplicate accounts violate the casino rules and may result in closure of all associated accounts along with forfeiture of funds.
• All information provided during registration must be truthful, accurate, and complete. Any misrepresentation may lead to permanent suspension under the Clubhouse Casino terms and conditions.

KYC — Identity Verification

As part of its commitment to security and regulatory compliance, Clubhouse Casino enforces a mandatory Know Your Customer (KYC) process. You must complete KYC verification before your first withdrawal is processed. Documents typically required include:

• Government-issued photo ID (passport, driver's licence)
• Proof of address dated within the last three months (utility bill, bank statement)
• Proof of payment method (front of card or e-wallet screenshot)

Failure to provide satisfactory documentation within the timeframe specified by the support team may result in suspension of your account. These checks are a standard part of the Clubhouse Casino general rules and are carried out to prevent fraud, money laundering, and underage gambling.

Deposits and Withdrawals

The Clubhouse Casino terms of use set out clear rules for all financial transactions. Players must ensure that funds deposited are not proceeds of criminal activity, and that all payment methods belong to the player personally.

Deposit Rules

• Minimum deposit: A$20
• Accepted methods: PayID, Visa, Mastercard, Skrill, Neteller, Paysafecard, Neosurf, Bitcoin, Ethereum, Litecoin, bank transfer
• Deposits are credited instantly in most cases; delays due to payment processors are outside Clubhouse Casino's control
• The casino reserves the right to request additional verification before processing large deposits

Withdrawal Terms

The following withdrawal terms apply to all registered accounts at Clubhouse Casino:

Withdrawals may only be made using the same method as your most recent deposit wherever possible, as required by anti-money-laundering rules. Clubhouse Casino will not process withdrawals to third-party accounts. VIP members may be eligible for higher withdrawal limits; contact support for details.

Bonus Terms and Wagering Requirements

The bonus terms at Clubhouse Casino govern all promotional offers, free spins, and matched deposits. Misuse of bonuses — including exploitation of perceived loopholes — is strictly prohibited under the Clubhouse Casino rules and may result in voiding of bonuses and closure of accounts.

Welcome Offer Overview

Clubhouse Casino extends a welcome package worth up to A$500 plus 100 free spins across your first three deposits:

• 1st Deposit: 100% match up to A$200 + 50 free spins
• 2nd Deposit: 50% match up to A$150 + 30 free spins
• 3rd Deposit: 75% match up to A$150 + 20 free spins

Wagering Requirements

All bonuses awarded at Clubhouse Casino are subject to wagering requirements of 35x the bonus amount. This means that if you receive a A$100 bonus, you must wager A$3,500 in eligible games before any winnings derived from the bonus can be withdrawn. The Clubhouse Casino wagering requirements must be met within the timeframe specified in the individual bonus offer. Key rules regarding the bonus terms include:

• Not all games contribute equally to wagering requirements — slots typically contribute 100%, while table games may contribute 10% or less
• Bets placed using bonus funds are capped at a maximum stake per spin or round as specified in the general terms of each promotion
• Bonus funds and associated winnings are forfeited if the wagering deadline expires
• Free spin winnings are treated as bonus funds and subject to the same wagering requirements
• Withdrawing funds before meeting the Clubhouse Casino wagering requirements will void any active bonus balance

Gaming Rules

The casino rules that govern gameplay at Clubhouse Casino are designed to ensure a fair and transparent environment for all players. Clubhouse Casino provides access to over 4,000 games from more than 50 leading providers, including Pragmatic Play, Evolution Gaming, Play'n GO, NetEnt, Microgaming, Yggdrasil, Hacksaw Gaming, Push Gaming, Spribe, Red Tiger, Nolimit City, and Relax Gaming.

All games use a certified Random Number Generator (RNG) verified by independent testing laboratories, ensuring that outcomes are entirely random and unbiased. By agreeing to the Clubhouse Casino terms and conditions, you acknowledge that the results of all games are determined by this RNG and that the casino has no ability to manipulate outcomes in real time.

Prohibited Conduct

The following actions are strictly prohibited under the Clubhouse Casino terms of service and may result in immediate account termination and forfeiture of funds:

• Opening or using more than one account (including accounts held by family members at the same address)
• Using automated software, bots, scripts, or artificial intelligence to gain an unfair advantage
• Using a Virtual Private Network (VPN) or proxy service to circumvent geo-restrictions or security measures
• Engaging in any form of bonus abuse, collusion, or fraudulent activity
• Providing false or misleading information at any stage of your relationship with Clubhouse Casino
• Attempting to exploit software bugs or technical errors
• Any activity that violates applicable laws or regulations

VIP Programme Terms

The Clubhouse Casino VIP programme rewards loyal players with exclusive benefits across five levels: Bronze, Silver, Gold, Platinum, and Diamond. Membership is by invitation and subject to separate site rules that supplement the main general terms. VIP members enjoy cashback ranging from 10% to 20% on net losses, faster withdrawal processing, dedicated account management, and bespoke offers.

The casino reserves the right to adjust, suspend, or revoke VIP status at its discretion. All VIP benefits are non-transferable and have no cash value unless explicitly stated in writing by Clubhouse Casino.

Responsible Gambling Policy

As part of its casino policy, Clubhouse Casino is committed to promoting safe and responsible gambling. Players can access a range of self-management tools directly from their account settings:

• Deposit limits: set daily, weekly, or monthly caps on how much you can deposit
• Bet limits: restrict the maximum stake per bet or spin
• Loss limits: cap the amount you can lose over a defined period
• Session limits: restrict the length of individual gambling sessions
• Cooling-off periods: take a short break of 24 hours, 48 hours, 7 days, or 30 days
• Self-exclusion: suspend your account for 6 months, 1 year, 5 years, or permanently

These tools are available at no cost and take effect immediately upon activation. If you believe your gambling has become problematic, please contact the support team or seek assistance from a recognised counselling organisation. Clubhouse Casino takes these obligations seriously and regards player welfare as a central pillar of its casino policy.

Account Suspension and Closure

Under the Clubhouse Casino terms and conditions, the casino may suspend or permanently close an account if:

• A player violates any of the casino rules or general terms
• KYC documentation is not provided within the required timeframe
• Fraudulent activity or bonus abuse is detected
• Chargebacks or disputed transactions are initiated without valid grounds
• Regulatory requirements compel account closure

Players may also voluntarily close their account at any time by contacting customer support at [email protected]. Funds in a closed account will be refunded to the original payment method, minus any pending bonus requirements, subject to the withdrawal terms outlined above.

Intellectual Property

All content on houseclubcasino.com — including but not limited to graphics, text, logos, software, and game assets — is the intellectual property of Clubhouse Casino or its licensors. The user agreement does not grant users any licence to reproduce, redistribute, or create derivative works from this content without explicit written consent. Unauthorised use constitutes a breach of the Clubhouse Casino terms of use and may result in legal action.

Limitation of Liability

The Clubhouse Casino terms of service include a limitation of liability clause that restricts the casino's responsibility for:

• Losses resulting from technical failures, server downtime, or internet connectivity issues beyond the casino's control
• Delays caused by third-party payment processors
• Indirect, incidental, or consequential damages arising from use of the platform
• Actions of third parties, including game providers, that affect game availability or outcomes

Clubhouse Casino will, however, make every reasonable effort to resolve technical issues promptly and compensate players where a fault is demonstrably attributable to the platform.

Governing Law and Dispute Resolution

The Clubhouse Casino general rules are governed by the laws of Curaçao. Any disputes that cannot be resolved through direct negotiation with the support team may be escalated to the relevant licensing authority. Players are encouraged to first attempt resolution through the Clubhouse Casino internal complaints procedure before pursuing external remedies.

To raise a formal complaint, contact support at [email protected] or via live chat, providing full details of the issue. Clubhouse Casino commits to acknowledging all complaints within 48 hours and providing a resolution within a reasonable timeframe.

Data Protection

The collection and processing of personal data is governed by the Clubhouse Casino Privacy Policy, which forms an integral part of the overall terms of service. By accepting the T&Cs, you also consent to the data processing practices described therein. Data is used solely for account management, KYC verification, regulatory compliance, and, with consent, promotional communications.

Changes to These Terms

Clubhouse Casino reserves the right to amend these T&Cs at any time. Material changes will be communicated via email or a prominent notice on the homepage. The revised terms and conditions take effect immediately upon publication unless otherwise stated. It is the player's responsibility to review the Clubhouse Casino terms and conditions periodically to remain informed of any updates.

Contact and Support

If you have any questions about the Clubhouse Casino rules, bonus terms, wagering requirements, or any other aspect of the terms of use, the support team is available around the clock:

• Live chat: 24/7, accessible directly from the website
• Email: [email protected] (response within 12 hours)

Frequently Asked Questions

What are the Clubhouse Casino terms and conditions?

The Clubhouse Casino terms and conditions are the legally binding user agreement that governs the relationship between the player and the casino. They cover registration, payments, bonuses, gaming conduct, and dispute resolution.

What are the wagering requirements at Clubhouse Casino?

The wagering requirements at Clubhouse Casino are set at 35x the bonus amount. For example, a A$100 bonus requires A$3,500 in eligible wagers before any bonus-derived winnings can be withdrawn.

Can I have more than one account?

No. The Clubhouse Casino general rules strictly prohibit multiple accounts. Only one account is permitted per person, household, IP address, and payment method. Violations may result in account closure and forfeiture of funds.

What are the withdrawal limits under the casino rules?

Under the standard withdrawal terms, limits are A$5,000 per day, A$15,000 per week, and A$30,000 per month. The minimum withdrawal is A$30.

How do I close my account under the Clubhouse Casino terms of service?

To close your account in accordance with the Clubhouse Casino terms of service, contact customer support via live chat or email at [email protected]. Any eligible balance will be refunded subject to the applicable withdrawal terms.

What happens if the T&Cs change?

If the T&Cs change, Clubhouse Casino will notify players by email or on-site notice. Continued use of the platform constitutes acceptance of the updated site rules. Players who do not accept the changes may close their accounts and withdraw any remaining balance.

Are the casino rules fair and independently verified?

Yes. The casino rules at Clubhouse Casino are enforced consistently and transparently. All games use a certified RNG audited by independent testing bodies, and the operator holds a valid gaming licence from the Government of Curaçao.